About I'm OnCall

I'm OnCall is a complete remote IT support solution that can help you to provide superior remote support services to your clients. There is no need to preinstall any software. All you need is a subscription of I'm OnCall.
Regardless of the industries & applications that you are servicing, our award winning and US-Patent protected private portal systems will allow you to expand and enhance your technical and customer services in no time and cost.
Feature Rich
- Multi-session Live Chat allows maximum productivity and superb customer services
- Remote Control allows a quick and secure connection to your customers' computers
- Customization of banner and agents' photos enhances your professionalism
- Incidents tracking keeps detailed logs of your remote support activities
- Post-session survey helps ensuring customer satisfaction.
Affordable
You can save a lot by reducing or even completely eliminating technical support phone lines. With $0 upfront cost I'm OnCall can be implemented easily and affordably. Our Shareable Licensing Model allows multiple agents to share a pool of I'm OnCall licenses, giving you significant savings when comparing to purchasing a separate license for each agent.
Secure
- No alteration of your customers' or your firewall settings
- 256-bit SSL Data Encryption