Pricing & ComparisonService Plan Calculator
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Free Version
(non-commercial use) Paid Subscription
Remote Control
Live Chat
Simultineous Live Chat session
File transfer
Branding (banner, photo, etc.)
End-of-session survey
Detailed support log and history
Shareable license
Central administration
Shareable Licensing Model
Several agents can share one license. How many you should purchase is determined by how many of them will do remote support at the same time. For example, if you have 5 remote customer service agents. You know that no more than 3 will be using I'm OnCall at the same time. Instead of buying 5 I'm OnCall licenses, you only need to purchase 3.
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